Frequently Asked Questions
Currently, we operate exclusively online.
You can reach us via email at
You can subscribe to our newsletter by entering your email address in the subscription box at the bottom of our homepage.
Feedback can be sent to feedback@pereyan.com.
Yes, our products are made from sustainable child safe materials & non toxic paints.
Our privacy policy can be found on our website under the "Privacy Policy" link at the bottom of the page. We are committed to protecting your personal information.
You can track your order using the tracking link sent to your email or message after shipment.
Standard delivery time is 2-7 business days, depending on your location.
Orders can be canceled within 2 hours of purchase by contacting with our support team, service charges of 4% are applicable.
In case you receive a damaged product, please send us an email with the unboxing video of the product received and the Order ID to info@pereyan.com on the same day of delivery for the replacement.
Unfortunately, delivery delays can sometimes occur due to various circumstances. While we cannot control delivery delays ,We will contact the delivery partner immediately to ensure your product reaches you as quickly as possible as per the third party delivery partner’s deadline. Please bear with us and thank you for your patience.
Yes, we provide gift wrapping at an additional cost.
Yes, you can add a personalized message at checkout.
No, digital gift cards are currently not available for any purchase.
Yes, provide the recipient’s address at checkout.
You will receive a delivery confirmation email once your gift has been delivered.
Yes, products meet safety standards, lab tested and are non-toxic.
We do offer product customization in bulk quantities. Please contact us +91 8792423163 for any further details.
Clean with a damp cloth and avoid submerging in water.
Our products are designed for children aged 0-10 years.
Montessori toys help children develop creativity, problem-solving, and motor skills. They encourage independent thinking and are made from natural, eco-friendly materials, making them a good choice for environmentally conscious parents.
We accept credit/debit cards, net banking, UPI.
Enter the discount code if applicable at checkout in the designated field.
Contact our support team to assist with any payment issues. You can get in touch with our customer support team via WhatsApp - +91 8792423163 / Email -
You will receive a confirmation email once the payment is processed.
We do not offer refunds. If the delivered order has missing products or damaged products we offer replacements provided you reach out to us within 24 hours of receiving the product along with unboxing video of the product.
Currently, we only ship within India. We are working on expanding our shipping options to include international destinations.
Its only applicable before the order is shipped. You can get in touch with our customer support team via WhatsApp - +91 8792423163 / Email -
If the shipping address provided is incorrect or incomplete, it may result in non-delivery or late delivery. In such cases, charges for re-delivery will be borne by the customer. Unfortunately, returns due to incorrect addresses are not typically accepted. Please contact our customer service team immediately to update the address or resolve any issues as soon as possible.